1. Introduction

These Terms and Conditions (“Terms”) govern your use of services provided by Perpetuals Flooring, doing business as Perpetuals Remodeling (“Company,” “we,” “us,” or “our”). By submitting your information, scheduling an estimate, purchasing services, or interacting with our website or marketing platforms, you agree to these Terms.

2. Services

Apologies for the brief delay. Our lead developer is currently at dinner and will be available within the next hour. Please allow us this short window

3. Estimates & Pricing

All quotes are estimates based on information provided by the customer. Final pricing may vary depending on materials, labor conditions, changes, or additional work requested.

4. Appointments

By submitting your contact information, you authorize us to contact you to schedule consultations, confirm appointments, and follow up regarding your project.

5. Marketing Communications

By providing your mobile number and/or email, you consent to receive:
- SMS messages (appointment updates, reminders, promotions)
- Email marketing (offers, updates, promotions)
You may opt out of SMS by replying STOP. You may unsubscribe from email using the unsubscribe link.

6. Payment Terms

Payment terms will be defined in your specific service agreement or project contract. Deposits are non-refundable unless otherwise stated.

7. Project Changes & Additional Work

Any additional work, change orders, or modifications to the original scope must be approved in writing and may result in additional charges.

8. Warranties

Project warranties vary depending on materials, manufacturers, and type of work performed. Warranty details will be specified in your written project agreement

9. Third-party Services

We use trusted third parties for:
- Email/SMS communication (Mailchimp)
- Advertising (Facebook, Instagram, Google)
- Website hosting and analytics
These parties do not have permission to sell your data.

10. Liability

Perpetuals Remodeling is not responsible for delays caused by:
- Weather
- Supply shortages
- Manufacturer delays
- Customer changes
- Unforeseen structural or plumbing/electrical conditions

11. Website Use

You agree not to misuse our website, attempt unauthorized access, or engage in harmful actions such as distributing malware or spam.

12. Privacy

Your use of our services is also governed by our Privacy Policy, available on our website or upon request.

13. Governing Law

These Terms are governed by the laws of the State of Texas.

14. Contact Information

For questions about these Terms:

Email: emilio.chavez@perpetualsflooring.com

Phone: 832-845-9451

Location: Katy, Texas