This policy applies to:

- Our website: https://www.perpetualsremodeling.com
- Facebook and Instagram Lead Ads
- Google Ads
- SMS marketing
- Email marketing
- Retargeting ads
- Any form, landing page, or service where we collect customer information

Contact:

Email: emilio.chavez@perpetualsflooring.com

Phone: 832-845-9451

1. Information We Collect

We collect the following personal information:
- Name
- Email address
- Phone number
- Facebook/Instagram Lead Form data
- Website form data
- Tracking data via pixels, cookies, and analytics

2. How We Collect Information

We collect information through lead forms, website forms, SMS/email interactions, ad interactions, and pixel tracking via:
- Facebook/Meta Pixel
- Google Analytics
- Google Tag Manager

2. How We Collect Information

We use your information to:
- Provide remodeling estimates and consultations
- Contact you regarding your project
- Send SMS reminders and updates
- Send email marketing and promotions
- Schedule appointments
- Improve services and advertising
- Deliver retargeting ads
- Communicate project details
We do not sell your personal information.

4. SMS Messaging Compliance

By providing your mobile number, you agree to receive:
- Appointment reminders
- Estimate follow-ups
- Promotions
- Project updates
Message and data rates may apply. Reply STOP to unsubscribe.

5. Email Marketing

We send promotional emails, estimate follow-ups, and seasonal offers. You may unsubscribe anytime.

6. Sharing Your Information

We share information only with:
- Mailchimp
- Meta (Facebook/Instagram Ads)
- Google Ads
- Google Analytics
- Website hosting providers
We do not sell or rent your data.

7. Cookies & Tracking

We use:
- Marketing cookies
- Social media pixels
- Analytics cookies
- Tags and beacons

8. Data Security

We use industry-standard measures to protect your data.

9. Your Rights

You may request access, correction, or deletion of your data. Contact us at emilio.chavez@perpetualsflooring.com.

10. Data Retention

We retain data as long as necessary to provide services, maintain records, follow up on projects, and comply with legal obligations.

11. Updates to This Policy

We may update this policy. Changes will be posted with a new effective date.

12. Contact Us

Email: emilio.chavez@perpetualsflooring.com

Phone: 832-845-9451

Katy, Texas